Tag Archives: compliments

Feeling Appreciated

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You know when you write about food, you really wanna tell others how heavenly the stuff that you’ve tried and hope that they too, can enjoy the flavours that you experienced. And I really appreciate the owners/representative of the establishment writing back to at least respond to what you wrote. If not in my case, they would respond to customers who commented on the food and place, regardless of good or bad the comments. This is a way of telling your customers or critics that you do take in feedbacks and try to make it better when there are any negative remarks. 

Lately I did get some responses on my writing. One of them is my write up on MacDonald’s (http://wp.me/pCcuC-tW) where the management responded to me and gave the well deserved commendations to one of their older staff who went out of her way to make me feel comfy and welcomed back home at Changi Airport Terminal 3. That staff Swee Yong, wrote on my About Roy page (http://wp.me/PCcuC-2) thanking me for my writing in to MacDonald’s and is an avid reader of my blog now. To me, you don’t have to thank me at all, you really deserve it ‘cos you didn’t expect I can be THAT influential with my writing by making your management notice your efforts. Keep up the good work and may every Singaporean based overseas get to feel your warmth when they are back and have their first meal at MacDonald’s Terminal 3. 🙂 

Then of late, I wrote about a few must-go places in Perth and they responded to my TripAdvisor reviews. 

Response from Cottage Cafe @ Berry Farm
Response from Jean-Pierre Sancho

Seriously you’re welcome peeps! Please let the staffs who are behind the scenes, know that they are being appreciated for making such wonderful food!! I really enjoyed my meals there and nothing went to waste! 🙂 Will try to visit again soon! You can see the reviews I wrote here http://wp.me/pCcuC-uA and here http://wp.me/pCcuC-zq. If you wanna read more about my reviews on TripAdvisor, you can check out http://www.tripadvisor.com/members/bigthing

I just wish that customers can be a lot more generous in giving their compliments when the food is good. Most of the time we keep quiet about it. I for one, wouldn’t. I would make sure the chef/cook preparing my meal knows that his/her work is being appreciated. ‘Cos it is really a very very tough job being in the kitchen more than 8 hours a day, in excessive heat and the potentials to get heat rashes, heat cramps, heat exhaustions, heat stroke and dehydration. And while all that is happening, they have to make sure the food is cooked to perfection, presented nicely, and prepared in the quickest time and hygiene. 

Alright, I promised Ho Chi Minh write ups… soon this week! Later y’all! 😉

 

Big Roy

MacDonald’s – Terminal 3 Changi Airport, Singapore

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Think all my readers will be like WTF??? Since when I write for fastfood joints right? Frankly speaking, much is true as I do write about fastfood for overseas outlets that are different or not in Singapore only. But the reason why I’m writing this is because of 2 reasons. 1. Because they now have healthier food options; 2. I wanna give compliments. So let’s see the healthier food options first:

Chicken McGrill Burger – Great for people watching their waistline like me… sigh…
Loads of veg!

Rating: 4/5.

Taste: Chicken is juicy and tender. A tad too salty to be healthy. But love the lettuce and tomatoes, very fresh!

Portion: Average

Ambience: Very nice reno with free PCs for surfing.

Service: Excellent. But I caught some new manager trainees counting down the number of hours left before their work day end. Not very pro in front of customers.

RTE: Yes I would whenever I fly back to Singapore!

Location: Arrival Hall Terminal 3 Changi Airport.

Now I wanna give compliments to this aunty staff for helping me with the food tray to my table of choice after I ordered. She did it cos she saw me having many luggages, hence she came out of her counter to carry the tray for me, even though there were waiting customers. Such actions make Singaporeans feel really at home, especially for those whom are away for a long time. Her name is Siew Yong and she doesn’t know I’m writing this about her. I have since wrote to MacDonald’s Singapore and request them to give proper recognition to her and thank her for me and those Siew Yong has served before. I hope her gesture will be emulated by all the service staff in Singapore’s hospitality industry. Thanks Siew Yong!

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